Our support services are the last step to making websites easy, and stand out as a major benefit for a small business.
Support is provided with a WordPress website. The aim is to ensure that your website is working as it should, and that you have access to help with updates. The hosting and support service includes:
The standard support service allows for a very small amount of time annually to assist you. Additional support is where the time needed outstrips the included time in the standard support. This is available for an additional charge and generally includes:
WebOptimise search engine optimisation and web marketing packages requires regular work to attain and maintain the required search engine result positions. Prospatek e-mail and telephone support is provided with these services.
Prospatek continues to support customers using the Positively Online Carver content management system.
Prospatek is able to provide assistance with the maintenance and update of other small business websites. This is generally where a customer has a fairly simple information website that needs an update. We have a number of customers who we help as and when required.