Frequently Asked Questions

What’s the cost of a WordPress based website ?

Prices start at around £400 + VAT. Our approach to web design, development and delivery is based on understanding your requirement well, which means we really need to meet with you before giving you a price. Please have a look at our how to order page.

Is there a size limit for a WordPress website ?

You can add content to your website as long as it fits into your allocated web space. The space and bandwidth we allocate is usually more than sufficient for most business information websites. For larger websites additional space can be added for a small charge. 

For larger and high use e-commerce websites, additional server space  and bandwidth can be allocated at additional cost.

What if I don’t want to change my website myself

We have clients who do updates themselves, others who make a start and ask for help tidying it up, and others who leave it all to us. With a WordPress website the option is always there to do updates yourself. 

Are there any legal requirements that apply specifically to Company websites

A website for a limited company or a limited liability partnership must have specific information on the website: the registered name, registered number, place of registration, registered office address, and if VAT registered the VAT number, membership details of any trade or professional organisation, an e-mail address (not just a contact form).

The information must be legible and easy to find. In most cases the company information will be on an “about us” or “contact us” page. 

Are there any requirements for e-commerce websites

For e-commerce, product prices given must be clear and unambiguous and state whether VAT is included or not. There must be a clear sales, delivery and returns policy. A statement about any pricing structure is better placed on a “terms and conditions” page or a page that describes “how to buy”.

All e-mails must contain the company registration details, and the VAT number if VAT registered.

All e-commerce websites that take payments by cards must comply with PCI DSS requirements. Small businesses generally use PayPay Standard, or equivalent service that handles most of the PCI DSS compliance, and need only complete the PCI DSS SAQ “A” form.

How safe is your SEO service?

We follow guidelines of the major search engines, we do not use any dubious techniques. We want your website to be successful.

What is SSL?

“Secure Sockets Layer” establishes a secure link between the web browser and the web server, with all data transferred between encrypted. The browser will show a padlock icon in the address bar. An SSL certificate, paid for an renewed each year is required, together with changes to the website to enable a secure website.

For many websites the only data uploaded to the server is  contact form data. For e-commerce websites it will be data relating to an order. For credit card data SSL is mandatory, a good reason to use a service such a PayPal to handle this.

Google has suggested that in future SSL enabled websites will be favoured in search engine rankings.